Privacy Policy

Introduction

Postrai helps small businesses create flyers, posters, product ads, and social posts. This Privacy Policy explains how we collect, use, and safeguard your information when you use Postrai.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Uploaded Content — Product photos, logos, reference designs, text fields, and generated poster previews you choose to use with Postrai.
3. Usage Data — Information about features used, credit usage, generation events, and interaction patterns.
4. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
5. Cookies — Small data files stored on your device to remember preferences and improve your experience.
6. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Generate, preview, download, and save your marketing graphics.
• Track credit balances and generation history.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

AI Generation and Content Safety

To generate images and prevent abuse, prompts, reference-design text, uploaded content, and necessary request metadata may be processed by AI providers and content safety providers. We share only what is reasonably needed to provide the service, perform safety checks, prevent fraud, and meet legal or platform obligations.

Automated safety checks may return a decision about whether a generation request can proceed. Postrai does not use a blocked request to create the requested poster or charge generation credits.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, sign in and use Contact Support or email support@postrai.app. You can also export or delete your data from your profile settings.